Have you ever designed a jaw-dropping space… complete with custom drapery, layered textures, and that “wow” moment that practically sings… only to never hear from the client again? We’ve all been there.

It’s one of the most frustrating mysteries in interior design: Why do happy clients vanish instead of calling you back to tackle the rest of the house, the vacation cabin, the new office… or anything at all?

You know they loved your work. You probably got a glowing testimonial or a “you changed our lives” text message. So what gives?

Let’s break down the surprising (and totally fixable) reasons repeat business slips through your fingers, and how to make sure it doesn’t happen again.