Sourcing Made Easy

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As you are aware, being an Interior Designer means juggling a multitude of things from client meetings, to sourcing, invoicing, proposals, dealing with contractors and the list goes on and on. Streamlining processes are crucial to building and maintaining a successful interior design business and so today I’m going to write about sourcing.

Sourcing can be as simple or as complicated as you like, but to simplify things I’ve got a few great tips and tricks for you below.

1.       Narrow down a list of key vendors. I know many interior designers that only work with their favorite vendors … you know the ones. They are easy to work with, offer great commissions and their shipments come on time and intact. Keep this list in your computer or better yet go to each of their websites and save them to your favorites. This way you can have tabs across the top of your website browser that you can get to easily and quickly. If you need help with a list of key vendors … let me know as this could be a blog post entirely on its own.

2.       Keep an ongoing list of your favorite products. I realize you don’t want all your clients’ homes to look the same but there are a handful of items that even the most successful interior designers’ source for multiple clients. For example, I follow a popular interior designer on the east coast who has a very popular blog and from her portfolio I can tell that she loves tulip tables, X benches, anything leopard print, trays and popular design books.

3.       Organize your favorite products in libraries on Pinterest, Excel or another area of your computer. This way when you have a client looking for a kitchen table you can go to your kitchen table cheat sheet to see if there is a great kitchen table there. I realize these lists will always be changing but it’s a great time saver if you spend a few minutes updating it as needed.

4.       Outsource your sourcing. I realize this is hard for some people but when you find someone great who understands your clients’ style and what you are looking for it can be such a huge benefit to your business. Working with a trusted virtual design assistant can be a huge asset to your business.

Hopefully you’ll find these tips helpful in creating a system for sourcing that will save you time and headaches!

 

2020 Digital Marketing Trends

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According to Forbes Magazine, the amount spent on digital marketing in 2020 is expected to reach $1.3 trillion dollars! I said dollars … not doll hairs. That is a ton of money! So what are the trends that interior designers should consider to get their brands out there?

1.       Video, video and did I mention video? Video is going to continue to be a very popular way to get your brand in front of consumers. People love to watch videos and your audience wants to get to know you and how you work.

2.       Partner with an influencer. Perhaps you are not a fan of video and you’d rather partner with someone who already has a large following. Influencers allow their audience into their daily lives and their audience trust them. Be sure to choose an influencer who can accurately represent your brand in order to reach the target market you desire.

3.       Virtual Reality. You can use virtual reality to give tours of the projects you are working on. The real estate industry has been using this tool for a few years now and it’s going to continue to grow in popularity.

4.       Shoppable Posts. People want to be able to click on something they like and purchase it. Create shoppable blog posts or posts to share on Instagram and Pinterest. This is a great way to create passive income.

5.       Polls and Quizzes. People love interaction. Create a fun style quiz or interior design trend poll and use it as a way to capture email address for your email subscriber list. It’s a great way to grow your email list and engage your target market.

6.       Voice Search. The popularity of Alexa has created an opportunity to use long-tail keywords that are worded more like phrases in SEO. So instead of the key words coastal design in California, the long-tail keywords would be Where are the best coastal design interior design firms in California?

These are all great marketing ideas to implement into your business to keep your brand fresh and desirable. Have fun with it and attract more clients along the way.

Getting Along with Contractors

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Working with contractors seems to be a major pain point for some interior designers. Contractors and interior designers can have very different work strategies that can cause issues on a project. I’ve visited with a lot of contractors and interior designers over the years and this issue continues to come up.  So I started thinking … what are some best practices when dealing with contractors?

1.       Start off on the right foot. With any relationship, it’s best to lay all your cards on the table from the beginning. When you meet with a contractor, you both need to discuss your goals and expectations for the project. If you want the contractor to be considerate of your time, then you should be considerate of theirs as well. Stay open-minded and flexible … we all know these projects rarely proceed without a hitch.

2.       The squeaky wheel gets the grease. When you are discussing the goals and expectations ask the contractor how they best like to communicate. Some of them need you to stay on top of them, and others hate constant communication. A lot of times you can get a lot done by being ‘top of mind’ and other times an irritated contractor could decide to put your project on the back burner, however, in most cases, I did find that a charming persistence helped move the project along.

3.       Show appreciation. If the contractors you work with feel appreciated, they are most likely to work well with you on your projects. Occasionally drop off their favorite cookies or bring them their favorite coffee. Small appreciative gestures can go a long way.

4.       Ask how you can make their life easier. I’m not saying you should kiss butt, however, life is so much easier when people get along. Maybe there is a minor change you can make in the way you work with a contractor that can make a world of difference, but you won’t know if you don’t ask. Each contractor goes about his/her job differently and let’s face it … we always want to be on the good side of the contractors.

5.       Learn to manage personalities. I’m going to make an educated guess and assume that if you are a great designer you are great at managing your clients. Managing contractors is the same thing. There is a stigma among contractors that interior designers expect them to be miracle workers or that contractors don’t take interior designers seriously. Many contractors feel that interior designers set unrealistic expectations for their clients. If you know something can be done and a contractor is giving you grief over it by all means stick to your guns … the contractor is being paid to do a job. If a contractor is really dragging his/her feet then talk to them about it, come up with some kind of solution … again, the contractor is being paid to do a job.

6.       Create a team-like atmosphere. Contractors don’t like to feel like they are working for an interior designer. The contractor and the designer are working for the client, therefore the contractor and interior designer are a team and if there is a team-like atmosphere where both of you bring something valuable to the table that can go a long way!

At the end of the day, what I’ve learned is certain personality types work well with others and occasionally you can run into a personality type that doesn’t work well with anyone. If you are working with a contractor that is an absolute nightmare then by all means … find another contractor. As long as there is a mutual respect and appreciation you never know what your team can achieve! Or perhaps, contractors and interior designers are like cats and dogs … however, I have seen a lot of cute photos of cats and dogs getting along. 😊

 

 

2020 Business Bucket List

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Wow, I finally got back to blogging after the holidays! I didn’t realize how much I needed a break until I took one. Doesn’t it feel great to occasionally do nothing? Don’t get me wrong, I am a very motivated and a slightly Type A kind of person but as busy I tend to keep myself it does feel good on occasion to just let it all go. In fact, I realized that this year I need to delegate more. I need to give myself more breaks so that at the end of the year I don’t feel like I need several weeks off to regroup.

When my virtual assistant and I had our most recent meeting to discuss goals and how I wanted the business to grow this year I decided it was the perfect time to start handing more things over to her and boy did it feel great.

Before our meeting, I sat down and wrote a list of all the thing I love to do, all the things that must be done and all the things that I’d love to hand off. For 2020, I’m focusing more on taking risks, no regrets and living large. It was time to review the business bucket list so to speak and it felt great. The older I get the more willing I am to just go for the gold.

Have you had time to sit down and decide what you want your 2020 to look like? I realize we are three weeks into the new year, yet I imagine if you are busy like me wrapping up the end of the year responsibilities, February 1 feels more like the start to the new year.

If you haven’t already, schedule some time in your calendar before the end of the month and create your list of goals for 2020 … or your 2020 Business Bucket List. Post your bucket list where you can see it and be ready to cross things off as you accomplish them. Bucket lists are fun and rewarding, so dream big. Life is an adventure and your business is part of that life. Want to see a sample 2020 Business Bucket List?

  1. Start an email subscriber list

  2. Create a list of rock star vendors

  3. Attend KBIS

  4. Hire a virtual design assistant

  5. Have an article published in an interior design magazine

  6. Do an interior design segment on a local news channel

  7. Pitch a new design show to HGTV

Let’s all be more adventurous this year and accomplish dreams we never thought possible! Feel free to share your bucket list with me. Sometimes accountability is key!

XX, Danae

2020 ... Let's Light It Up!

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Can you believe that 2019 is almost over? This year has flown by and although I’ve had a lot of fun and growth in my business, I am really looking forward to 2020!

2020 is going to be an exciting new year in the interior design industry. If you are looking forward to growing your business here are some great idea to consider for the new year!

1.       Email subscriber list. When it comes to social media, the number one fastest growing way to get more clients has become the email subscriber lists. There are so many people competing for real estate on social media platforms that it has become increasingly difficult to be seen. So why not market to the people who want to hear from you? Why not market to your exact target market? Even a small email subscriber list can generate you more business than trying to market to the masses on social media.

2.       Local workshops. People love being educated, which is why courses are become extremely lucrative. Courses take a lot of time and energy to develop, market and maintain and although they work great for some designers if you prefer to generate local business then create a workshop for your target market. Local workshops are a great way to get in front of a lot of potential clients and be able to tell them about yourself and teach them something they can do in their own home.

3.       Video. Everyone wants to see you, get to know you and watch you. Yes, we’ve become a society of voyeurs and reality tv is influencing the way people conduct business. Create videos about before and after projects, shopping for décor, working with contractors, working with the clients … whatever you are comfortable with, start sharing videos.

4.       Thinking of you cards. I know a lot of people send holiday cards to their past clients, if you aren’t doing this you should consider it. It’s a great way to drum up more business from them. They see your card and think … I need to hire them to do my kitchen, or whatever it is. If you don’t send holiday cards you might consider a thinking of you type card that you send a year or two after you’ve worked with them. Staying in front of people is how you get them to hire you again and some say repeat clients are the best clients.

5.       New packages. Look back on the last few years of your business, is there a service or package that was far more popular than others? Are there a few services you offer that clients no longer ask for? Refresh your offers to reflect what your clients are asking for today. Also consider offering new services that align with your new goals for the year. Perhaps you want to include e-design, redesign or staging into your business for the new year.

Whatever you decide to do for 2020 you need to be thinking of it now. Write down your goals, update your website and social media and get ready for the best year ever … it’s only 21 days away!

Happy Holidays, Merry Christmas & Happy New Year! I wish you the most amazing end to 2019 and the most exciting beginning to 2020!

XX, Danae

Create Your Own Subscription Box

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Subscription boxes are fun and they are popping up everywhere! People love a surprise in the mail every now and then so how can interior designers cash in on this popular sales technique?

Create an interior design subscription box that your clients or prospects can order. Use this box as your marketing as well, this is especially a great way for e-designers to promote their services as they can be used by anyone anywhere!

So how do you start a subscription box service?

First think of a great idea. Who are your customers? Who is your competition? What is your niche? What is your brand? If your niche is farmhouse than do a monthly curated box of farmhouse style accents. If your style is coastal then come up with a coastal box. You can curate a box for any style. Need ideas for what to put in the box?

1.       Candles

2.       Place mats

3.       Pictures

4.       Small vases

5.       Kitchen hand towels

6.       Cloth napkins

7.       Coasters

8.        Old books

9.       Small décor items

10.   Decorative fillers like pine cones, sea shells, rocks … whatever relates to your style

11.   Marketing materials – your business card, maybe a monthly How To guide – How To Style a Coffee Table, How to Style a Master Bed, etc. Also include coupons for your services.

 

Figure out your price point. How much do you think your target market is willing to spend per box per month? Home décor boxes typically run anywhere from $29.99 to $59.99 per month.

Build a prototype. Once you’ve come up with ideas to put in the box and your price point, it’s time to build a prototype. Most boxes offer 4-6 items per box. You’ll need to come up with vendors, a box, marketing materials, the items in the box, etc. A lot of businesses build a prototype, market it, start getting orders and then build the rest of their business.  

Marketing. You’ll need to create a website for your new business or add this site to your existing interior design site. Once the site is up, start marketing on social media.

Ship your boxes! Ship your items to your customers and listen to their feedback. You want to build the best box for them and the great thing about a subscription boxes is that it’s a new box every month, so you have the opportunity to switch up the box as needed.

I realize this is a high-level overview of starting a subscription box business. if you’d like more information please see the article at Cratejoy in the link below.

https://www.cratejoy.com/sell/guides/how-to-start-a-subscription-box/

Cratejoy is sort of like the Etsy of the subscription box world. You can sell your subscription boxes on Cratejoy for more marketing exposure.

Just remember - do your market research. There are several home décor boxes out there already. See which ones are the most popular and why? Is there a hole in the market? Is there something else people are asking for and aren’t receiving?

Have fun with your box. Building a subscription box service could be a really fun venture!

 XX, Danae

Create an Online Dropshipping Store

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Dropshipping has become a very popular way for people to run online stores. It enables you to create a site and sell products without having inventory or even paying for the products until they are sold. Interior designers are creating their own online stores using dropshipping.

How to start a dropshipping business:

1.       Find a supplier. You will need to find dropshipping suppliers to work with. Oberlo is a marketplace that allows you to find products that you can sell online with dropshipping and according to them the home décor industry will be a $664 billion dollar industry by 2020.

Other dropshippers to consider for home décor: Eastwind Wholesale Gift Distribution, Koehler Home Décor, Park Designs, Wholesale Interiors, Sage Brook Home, Aspire Home Accents, Classic Touch Décor, Designs Direct, LLC, Home Spice.

2.       Build your store. You can use Shopify, Squarespace, Weebly, GoDaddy or BigCommece. If you decide to use Oberlo (mentioned above) they work hand in hand with Shopify.

 

3.       Market your website. Create a marketing plan and post your website on social media, your blog, email subscriber list and anywhere else you can to gain exposure.

 

When looking at marketing your dropshipping business some trends for 2020 to consider are:

*Mobile sales are significantly increasing which means people are using their phones more than ever to purchase products. Make sure your site is mobile friendly!

*Business owners are optimizing their website’s home pages and turning them into product pages. Sell the products front and center instead of having a Shop tab.

*Video descriptions of products are going to start showing up more and more on websites.

*Another random note that may or may not help with creative brainstorming when trying to figure out what to sell on your site – subscription boxes and personalized products are on the rise. Consumers love personalizing items and millennials love subscription boxes. Stay tuned in December for a post about creating subscription boxes for the interior design industry.

A dropshipping store can be as lucrative as you like if you do the marketing, social media and get the word out there. It’s a huge undertaking and if you don’t have the time … well you know where to go. :)

Earn Passive Income with an Online Store

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Many interior designers make just as much money, if not more, on the commission off the products they are selling to their clients than they are on their design fees. There are only so many hours in a week to be able to create designs so a great way to grow your business is by selling products.

You can earn a great passive income by creating an online shop where your clients and target market can shop goods that are curated by you.

Curious how to get started?

1.       Set up trade accounts. I’m guessing most of you have several trade accounts set up already so research which vendors allow ecommerce sales. These are the vendors you can work with in your online shop.

2.       Create an inventory plan. Every vendor will be different in what they require for order minimums and re-order minimums. Start small and grow from there meaning start with small inventory number but a larger range of products.

3.       Create your site. There are a lot of ecommerce site templates you can purchase to make this part easy. Popular ecommerce site builders for small business are Squarespace, Shopify, Weebly and GoDaddy. You will need to calculate shipping costs so have your weights and dimensions on hand. Once your inventory and shipping are loaded connect your site to your preferred payment processor and you are ready to roll.

4.       Add content. Consider SEO when typing in descriptions for your items and use professional looking photography.

5.       Market your site. Showcase your site on social media, your blog, in a video, to your email subscriber list and anywhere else you get exposure.

There are a lot of great articles and videos online that will help you create a gorgeous ecommerce site. However, if you need help you may want to consider hiring a professional with experience creating ecommerce sites for small businesses.

If the above sounds too complicated another option might be to consider using a dropship service where you don’t have to worry about inventory for your online store. I’ll share more information on dropshipping next week!

 

4 Trending Revenue Streams for Interior Designers

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There are several ways to create income as an interior designer other than just offer your typical services and trade products.  Depending on your situation some of them may be more inline with your current business. A few of the most popular ways I see interior designers growing their businesses today are below.

1.       Affiliate income – You can become an affiliate for several vendors selling furniture, home décor, art, fabric, window treatments and everything else your clients are already purchasing. Add your links to social media and start making sales from people who don’t hire you for your services. I know interior designers who have created mood boards with shopping lists and posted them on Pinterest, Instagram, Facebook, their blog and subscriber email to make more sales.

2.       Courses – Online education is huge and there are people all over the world making millions of dollars selling their online courses. It is a lot of hard work to create a course, market it and manage it but you can create one course and sell it over and over again, even while you sleep.

3.       Online stores – You could create your own store and sell a variety of things such as a book you’ve written, fabrics or artwork you’ve created, refurbished furniture pieces and a variety of other things.

4.       Coaching – Online business coaching is another growing industry and there are many people who benefit from working with a successful interior designer in the industry. Your target market will pay for your mentoring, expertise and knowledge to help them gain success in a quicker fashion than if they were to have to reinvent the wheel themselves.

I’ve personally seen interior designers successfully implement the options above into their businesses. At the end of the day you’ll yield the best results with the options your most passionate about. With any of the above you won’t make money overnight but with some time and dedication you have the potential to make more money than you ever thought possible.

With the new year quickly approaching, what are your goals for your business for 2020? Are you ready to add another revenue stream?


 

Grow Your Business with a Copywriter

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Copy sells and a huge part of marketing is the copy. Your target market is reading about you on your website, social media platforms, subscriber emails and any other vehicle you use to get your message out to the world. Unfortunately, very talented and skilled professionals can be missing out on business solely based on the copy they are using.

Often business owners are amazed at how much a copywriter assists in driving sales. Every piece of your marketing requires copy. Below are just a few things that you need copy for and with great copy they all have the potential to generate sales.

1.       Blog posts

2.       Emails

3.       Website content

4.       Search engine traffic

5.       Marketing pieces/advertisements

6.       Social media posts

7.       Client stories

8.       Video scripts

I understand not everyone is interested or feels they have the budget for a copywriter but consider this; Are you comfortable writing copy? Is writing copy the best use of your time? If you aren’t comfortable writing copy are you willing to put in the time to learn? In the long run, hiring a copywriter can actually save you time, money and increase your sales. It’s all part of the investment back into your business that is necessary to grow.

Your copy is what sets you apart from the rest – let’s say you are an amazing interior designer specializing in residential coastal design in California. And potential clients are looking at your website and social media along with another really good coastal designer in California. The work is similar, maybe your processes are similar, so they are going to go for the better copy. Which copy spoke to them more and which copy drew them in and made them excited about doing business with an interior designer.

Your copy can also be what got you noticed in the first place. You had great copy, so they looked at your work and stayed on website or navigated to your website. Even with individuals who have images to show for their work, the copy is still what people read. Unfortunately, it doesn’t work to just throw a bunch of images out there with zero copy and hope to get sales, people want to read about you and your story.

Please always feel free to email me with questions about working with a copywriter. Or if you want to start small you can always purchase emails from the Shop on my website for only $15 per email. We have several emails but a few of them are:

1.       Is Hiring an Interior Designer Worth It?

2.       5 Easy Steps to Update Your Living Room

3.       How High to Hang Artwork

4.       How to Choose The Right Sized Rug

5.       Thank you for subscribing (this is an email you’d send after someone subscribes to your email)

6.       Email Client Review (this email asks your clients to leave a review and where to leave it)

Remember, copy sells!

The Importance of Interior Design

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Sometimes it’s fun to explore a new angle of interior design. Interior Design isn’t about wanting things to be perfect or providing a beautiful outward appearance to peers or even about having the best of everything. Interior design is about providing a beautiful space to further enhance where a person and/or family spends their time, makes their memories and strives to be their happiest.

As an interior designer I don’t have to tell you about the science behind interior design or the psychology behind color but do your clients know the value you bring to them not only as an interior designer but as an expert in creating a happy space?

I know every interior designer treats their business a little bit different, every interior designer has their own ‘why’ and their own branding.

A post I think you should consider sharing with your target market either as an email or a blog post would be The Value of Using an Interior Designer. This is great for residential and commercial. Commercial spaces need happy people, too.

In addition to writing about the time and money savings involved in using an interior designer include a bit about the science behind design and the benefits interior design can have on mental health. More than ever people are striving to be happy and that starts by waking up in a happy space, eating in a happy space, winding down in a happy space, spending time in a happy space, working in a happy space and making memories in a happy space.

There are several ways to look at the benefits of interior design and at the end of the day which of those benefits most resonates with your target market? Figure it out and promote that benefit or benefits the most and if you are looking for a new angle to promote - promote a beautiful and happy space!

 

Need a Few New Sources?

Sources for interior designers

Sources for interior designers

I know a lot of interior designers talk about sourcing and where to find great products. I’m sure you have your favorite go-to sources but it’s always great to find a new one now and again. Below are a few great new sources that other interiors designers have been raving about recently, so I had to share!

OKAwww.oka.com

Originating in England, OKA offers exquisite, original collections of furniture and décor that are designed to inspire practical living and effortless entertaining. Synonymous with good taste and excellent style, we have furnished homes all over the world for the past 20 years.

This company does offer an affiliate program with a 6% commission.

 

Maiden Home www.maidenhome.com

They offer heritage quality, direct from craftsmen, minus the retail markup. These are timeless pieces that are built to last. Located out of North Carolina they do offer at trade program.

 

Society 6www.society6.com

This source is very popular among designers for artwork, but they offer a variety of items from tapestries, pillows, shower curtains, comforters, window curtains and more.

 

McGee & Cowww.mcgeeandco.com

Their products are refreshingly modern and endlessly classic. They offer everything from furniture, rugs, décor, bed & bath, wall décor, lighting, kitchen items and even holiday décor. They offer a trade program for interior designers and are actively looking to build their brand.

 

Is sourcing not your thing? Please let me know if you need help. We have some great virtual design assistants who love helping our clients with sourcing.

How To Hire An Assistant

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Business is booming and you need help! I match virtual assistants to help interior designers manage and grow their business but not all interior designers want to work with someone virtually and that’s okay. You need to do what’s best for you and your business. Are you at a point where you could use some help? Are you getting so busy you are overwhelmed? Are there certain aspects of your business that you dread and continue putting on the back burner? Have you recently considered hiring help? If you answered yes, to any of those questions then this post is for you!

You’ve realized you need help, now what? Take a few moments and make a list of the things you need help with – what tasks do you feel would be the easiest for you to let go of, what tasks do you dread doing and what tasks would really make you feel less overwhelmed if you could outsource them.

Now review that list of tasks – is it possible to outsource them to a virtual assistant or should you consider hiring an in-office assistant? Are these tasks going to take someone 40 hours per week or 20 hours per week or are they really on an as-needed basis? If you need a lot of help with renders, floor plans, administration, sourcing, social media and marketing among other things those can all be outsourced to a virtual assistant. However, if you need help with organizing fabric libraries, running errands, site visits and overseeing projects than an in-office assistant is what you’re going to need to hire.

Whichever route you take it’s best to put together a job listing including the required education, experience and details of the job. The clearer you can be on the job description, qualifications and your expectations the better. You are going to need to advertise for the position online, in a local job board, on LinkedIn, in a Facebook group or in the local newspaper to start generating some resume. Review the resumes and set up interviews.

There are pros and cons to hiring both a virtual assistant and in-office assistant.

Virtual assistants are typically 1099 contractors, they work on an as-needed basis and you can either hire one direct or through a virtual assistant agency. You don’t have to worry about providing them a work space, equipment, benefits or keeping them busy for a certain number of hours. The great ones are super reliable, professional and easy to work with.

The con to hiring virtual is that they are virtual – they are not able to run errands, do site visits or organize things in your office. If you don’t need these types of services, then there really isn’t a con to hiring a virtual assistant.

When you hire an in-office assistant, they are typically an employee that is going to need a work space, equipment, set hours and benefits. They are there in person to help with tasks that require them to be in the office or at a job site. Some business owners like knowing they can see their assistant face-to-face on a regular basis.

Along with the tasks you need completed, your personality also plays a big part in whether you hire virtually or not. I’ve worked in the virtual world for thirteen years and am very used to working with people over the phone, email and Skype or Zoom. Some people aren’t comfortable working in that way and that is okay!

Just as becoming an interior designer isn’t for everyone, working with a virtual assistant isn’t for everyone. And sometimes working with an assistant period isn’t for everyone. But if you are struggling and you need help please let me know.

I’m always happy to answer questions about hiring an assistant whether it’s a virtual one or one that’s in your office.

 

 

 

What You Should Consider Including in Your Interior Design Contract

Interior Design contract

Interior Design contract

When it comes to contracts you should consult an attorney but before you do, what are other interior designers saying you should consider when drawing up your contracts?

Knowing exactly what to include in your interior design contract can be overwhelming. Especially when something comes up that’s not covered. I am NOT a lawyer and I am NOT giving legal advice here but when several interior designers were asked what they would include in their interior design contract, these were some of the answer that they came up with. Of course, all of these may not pertain to you, this list is just to give you some things to think about. When dealing with contracting I suggest you consult with your attorney or purchase legal contracts from a reputable provider. There are a few below that other interior designers have recommended.

What other interior designers say you should consider including in your contract.

1.       If you do not want to hire contractors and be the general on a project add verbiage where the client hires all contractors and is responsible for paying those contractors.

2.       Add a disclaimer that you are not responsible for the quality of items purchased.

3.       Include fees for late payments.

4.       Be sure to include a termination clause where all payment for work already completed and any items ordered will be due in full at time of termination.

5.       If you want to use the photographs of finished work in your marketing, make sure you have a ‘reserve the right to take photos and use those images in your marketing’ clause.

6.       Make sure your fee/payment schedule is clear. Do you require up front payment of any sort, do you bill monthly, do you bill for estimated shipping charges and then reconcile charges at time of delivery? Include everything possible.

7.       Trade sources – This maybe isn’t included in your contract, again consult an attorney, but be careful of sharing your trade resources. There have been instances of clients going directly to the vendors in search of a better deal.

Besides the obvious standard lingo on specifications of work, drawings, etc., what the internet says you should consider when creating a contract.

1.       Consultants and contractors – (similar to above) Some interior designers will oversee the work of contractors and hire their own – others will have the client hire and pay contractors. Be clear about how you run your business in your contract.

2.       Prices guarantees – Be sure to include a clause that does not guarantee the price of goods or other services if you are hiring contractors. Pricing changes can be out of your control and if you quote a client a price today and they decide two weeks from now to purchase that item, the price may have changed. Protect yourself!

3.       Purchasing and Procurement – If you want paid up front for the purchase of goods then put that in the contract and be sure to collect payment at time of order.

4.       Refunds – Be sure to include a clause that states your goods and services are non-refundable. If you are dealing with custom pieces, they are non-refundable.

5.       Cancellations – Like above be sure to have a cancellation clause that states how the payment works upon cancelation/termination.

6.       Reimbursable costs – Be sure to outline what reimbursable charges are such as shipping charges, rendering services, travel, storage, etc.

7.       Payment terms – when is payment due and how often?

8.       Insurance – Be sure to have business insurance to cover your business, liability, commercial auto and possibly even worker’s comp. But also consider in the contracting what the client should have insurance on in regard to their home and goods. Seems silly but who is responsible for all furnishings and materials during delivery, moving and installation?

9.       Photography of completed works – like mentioned above, make sure you make it clear you want photos of the finished product, include that you will not mention the clients name or address in your marketing.

Other things to consider:

·         Revision limitations – you certainly don’t want unlimited revisions, or you may never get a job completed.

·         Fees for interior design work delays – if your client is holding up the project for some reason what are the fees for their delays.

·         Damages

·         Expiration of agreement

·         Access to project

·         Safety on site

·         Ownership of designs – if you own the design make that clear in your contracting so others aren’t able to profit from your designs.

·         Indemnity

·         Site visit and limitations –set a limit of site visits or you may be called to the site frequently by the client for little to no reason at all.

It seems like a lot but the more you have in your contract, the better off you are! There are several great resources for interior design contracts out there. A few that I’ve seen other interior designers recommend are Nancy Ganzekaufer at www.nancyganzekaufer.com or Capella Kincheloe at https://www.capellakincheloe.com.

I am not an affiliate for either one and do not profit from you purchasing anything from them.

At the end of the day you need to be sure that your contract protects yourself from a variety of situations that can come up as an interior designer dealing with clients. The more you outline in the contract the better off you’ll be.

Get your thoughts in order and consult an attorney, it will save you time and headaches in the future!

 

 

 

Let’s Do A Freebie!

Freebie for an email subscriber list

Freebie for an email subscriber list

Let’s talk freebies. If you want to start an email subscriber list or grow one a great way to capture email addresses is by offering some sort of freebie to your potential clients. When choosing a freebie to offer consider your target market and what will most likely speak to them.

I’ve looked over many interior designers’ websites and found some of the most popular freebies to offer people for signing up for your email subscriber list.

1.       A Style Quiz – create a quiz that allows your email subscribers to answer a series of questions that will determine their style.

2.       A Guide to Where an Interior Designer Shops – create a guide filled with your affiliate links to where you shop. This is a freebie to your email subscribers but could generate some great passive income for you when they click on your links to shop.

3.       A Guide that solves a problem – think of the most popular questions your clients and potential clients have asked you and create a guide educating them on that subject. Examples would be how to hang curtains, how to create a gallery wall or how to style a dining table.

4.       Color Palettes – some interior designers will give the top 3 most popular color palette or something along those lines to people for signing up for their email.

5.       A Kitchen Remodel checklist – If you are a kitchen designer, create a checklist of things to consider when remodeling a kitchen. Be sure to add a blurb about the benefits of working with an interior designer when remodeling to generate further interest in your services.

6.       Tips for Simplifying & Decluttering Your Home – Everyone wants a beautiful, clean, happy home so how do they achieve that? One of the best ways is to simplify and declutter, but where to start? Create a download on how to simplify and declutter your home.

Now that I gave you ideas on the types of freebies you can offer your potential clients, what kind of freebie would you like to see from me? A free email template for your subscriber list? A guide on how to write the perfect blog post? Let me know and I’ll put it on my website.

Of course, if you are already subscribed to my email, I’ll simply email you the freebie when it’s ready.

Thank you for your continued feedback! It brings me great joy to help you with your business adventures in interior design.

Have a wonderful week!

Connect with Your Target Market Through Video

Connect with target marketing through video

Connect with target marketing through video

I imagine you’ve been a witness to the increased use of video in business today. As our world continues to gravitate to more of a virtual world video has become a great tool to connect with current and prospective clients. The form of marketing has worked wonders for many businesses including interior designers but as an interior designer how do you best utilize video to engage with your prospective clients?

Here are some great ideas for creating videos your clients will love.

1.       Video a paint consult. Showing your target market your process is a great way to gain trust and start a relationship with them. People may not even realize they need you until they see you in action.

2.       Showcase a finished space you recently designed. People love seeing newly designed spaces. This will showcase your talents as an interior designer.

3.       Bring your target market behind the scenes. Everyone thinks they can be a designer but once they see the multiple moving pieces involved in the day in the life of a designer, they may decide to hire you instead.

4.       Create videos on styling. People love to redesign their spaces so show them great ways to style a bookshelf, coffee table, dining table, fireplace mantel etc.

5.       Video something unexpected and fun such as designing the perfect floral arrangement, creating a one-of-a-kind piece of artwork or adding unique updates to your switch plate and outlet covers.

Video can be fun, but it can also be a little scary for some. Just be yourself and remember, people love bloopers! Video is just like everything else in life … practice makes it easier and more fun.

Please let me know if you need more video ideas. We will have our own videos coming soon!

Email Templates Are HERE!

email subscriber.jpg

Email templates are in the Shop portion of the website! It’s super simple - all you do is purchase the email copy you want, download it, copy & paste into your email system and send. They are easy to edit and/or use as a base/outline for your own emails. New email copy will be added weekly and you can request specific topics be added to the shop simply by shooting me an email - danae@elitedesignassistants.com.

Why do you need an email subscriber list?

* Email marketing has become the #1 way a lot of successful business owners are creating profits for their business.

*Less than 6% of your followers online actually see the content that you are posting.

*A message is 5 times more likely to be seen in email than on Facebook.

*72% of people prefer to receive promotional content through email.

*The online marketing world believes that 1 subscriber = $1/month.

 

Why else does an email list matter?

*You own it! Social media is just like working on borrowed property – you don’t own it and you can’t control it.

*You are reaching people who asked to be reached. This is your target market!           

*You can share products, promotions, news, etc.

*You can build a relationship and trust with your subscriber list. You become the expert.

*You can reach people in a more intimate way.

*With an email list you aren’t working against algorithms, follow for follows, bots, etc.

*You have an opportunity to upsell!

 

What content should you send?

*Send helpful information that will solve a problem for your target market.

*Send a newsletter, link to other content, promotions, launches and announcements.

*Make sure your content is thoughtfully curated especially for your target market.

 

Have no idea what to send?

We are here to help!

*Purchase targeted email content at $15 per email. This email content is written specifically for interior designers to send to their subscriber lists.

*Save time and money by following our email sequences and purchase our email templates!

*Inquire about working with a copywriter to write custom content.

*Send me what problems your clients have or topics would’ve love to cover and I’ll write the content and add it to the site for you to purchase and download.

Email Method

1.       Create an email sequence (weekly works best)

2.       Send welcome email

3.       Offer solutions to problems

4.       Turn your subscribers into paying clients

 

Start tuning into your clients’ needs and focus on generating more profits using email. If Facebook, Instagram, Pinterest, Twitter and all other social media went down for a day – how would you reach your clients and target market?

If you have any questions regarding our email templates or services please don’t hesitate to reach me at danae@elitedesignassistants.com. Also, be sure to sign up for my weekly emails - they are chock full of helpful information!

 

 

Getting The best ROI on a Virtual Design Assistant

Interior Designer

Interior Designer

One of the best parts of my job is getting to visit with interior designers daily. Many of them use our service and many of them call to pick my brain on how they should be using my service when they are ready.

Billable Hours

The key to using a virtual design assistant is to be organized. Before you can hire an assistant, you need to know what you want that assistant to do.  To get the best return on investment (ROI) some of my clients start using their assistant to do the things they hate but are still billable hours to a client. For example, I have clients who hire a virtual design assistant to do their 3d renders, mood boards, furniture sourcing, floor plans and other tasks that are billable hours to the client. My clients are getting more done per hour and are able to make more money.

Let’s look at this example:

You work for Client A and you put in 10 hours of billable hours at $75 per hour. You made $750 in that 10 hours.

Or you hire an assistant to work for Client A for 10 hours and charge $75 per hour and pay your assistant $30 per hour. You make $45 per hour or $450 but in that same 10 hours you worked on Client B for 10 hours and made $750, therefore the total you made in the same 10 hours is $1200 making your hourly rate for that block of time $120!

Does that make sense? This is how you can get a great return on investment by using a virtual design assistant. You are able to take on more clients and make more money without having to pull more hours out of a hat. Remember, we all get the same number of hours in a day and the only way to increase your income without working an insane number of hours is to increase your hourly rate.

Marketing

Another great way to increase your ROI is to hire your virtual design assistant to do your marketing. This could be your social media posts, blog posts, engagement, etc. The marketing is what drives clients to your business. Hiring someone to post and engage consistently and persistently will really help keep the pipeline full!

I’ve got another example:

You are too busy working on 4 clients this month that you slack on your marketing. You make $1500 per client or $6,000 total for the month. Now that your client work is finished you spend the next two weeks marketing and trying to drum up more clientele. Finally, after three weeks of marketing you drum up another 4 clients. That first $6,000 technically got you through 7 weeks – 4 weeks of client work and 3 weeks of marketing.

Or you hire an assistant and pay her $600 per month to do your marketing and keep your pipeline full. As soon as one client is finished you are able to jump to another – so after 7 weeks of working you’ve now worked on 7 clients and made $10,500 (considering $1500 per client) minus the $600 for your assistant doing your marketing and you’ve made $9,900.

Administrative

Do you spend a lot of time on admin? Admin works similar to marketing – if you hire someone to do your admin and pay them less than you make per hour working on clients it’s a great benefit to you! Let’s say it takes you 8 hours per week to create proposals, send invoicing and schedule appointments. You can pay a virtual assistant $30 per hour to do that while you use that time to work on your client’s projects and bill $75 per hour. You can work 8 hours per week for free or hire an assistant for 8 hours per week at $30 per hour and pay her $240 while you work on a client for 8 hours at $75 per hour and bill $600. In the same 8 hours that you used to make zero dollars you are now making $360 after you pay your assistant.

Those are just three of the ways you can get a great ROI on your virtual design assistant. Please feel free to reach out to me with more questions!

 

 

How To Write A Blog Post For Beginners

Blogging for Beginners

Blogging for Beginners

One of the most popular requests we get is to help interior designers with their blog posts, emails and website/marketing content. We do offer these services either as a custom copywriting service, an email template you can purchase from my website (coming very soon) or a mini blog writing course (coming soon). All of our services are geared specifically for interior designers so if you are interested in learning more about writing and how we help interior designers in all aspects of their business please subscribe to my weekly email. That was a shameless plug, I know – but I really do give out a lot of free info!

Let’s get to the real reason you’re reading. I’ve been writing since I was a kid, I have a bachelor’s in journalism, and I write blog posts and magazine articles on a weekly basis. Writing didn’t always come easy for me and writing certainly wasn’t always fun but over the years I’ve come up with ways that get me writing on a regular basis with a steady stream of topics.

What to write about?

The first question I often get is – What do I write about? As we all know we need to write great content but what’s considered great content?

The easiest thing to do is to write about what you already know. As an interior designer the best blog posts are the ones where you are answering common questions your clients have. You know … the questions you hear a million times, it’s because your clients are interested in that information. Start brainstorming topics that often explain to your clients or prospective clients. I’ll give you some topics to get started.

1.       How high to hang curtains

2.       How to arrange a gallery wall

3.       How to choose the right paint color

4.       How to mix metals

5.       Popular design rules that are meant to be broken

6.       Hottest trends of 2019

7.       How to design a (pick any room) in 90 days

8.       Timeless design elements

9.       How to select the right size of rug

10.   How to mix old and new items

Another type of post clients love is before and after photos. They love to see transformation so be sure to include your own work in your blog posts. It could be as simple as transforming someone’s master bedroom or entry way. This would work well with the ‘How to design a room in 90 days post’. You could do an entire series on how to design a room in 90 days and just use different spaces each time.

When should I write?

Now that you have a variety of topics how do you go about writing about them. First, set aside time to write! I write for a living but it’s not my entire job, so I still set aside time to write. I’ve discovered my most productive times of the day and days per week and I maximize those times. I can tell you that my least productive writing time is Friday afternoon, so I don’t bother writing during that time because I’ll just end up wasting my time spinning my wheels. By Friday afternoon my brain as already escaped to the weekend. Schedule time, gear up and get to it!

How should I write?

To begin writing first you need to organize your post just like you organize your thoughts. I’m sure you’ve verbally explained many of the topics you’re going to write about so many times you may even have a memorized script in your head. Put that script on paper. Feel free to write like you talk because a blog post should be reflective of who you are. Don’t get caught up with spelling errors or improper grammar … that is what spell check is for.

When I write, my personality is reflected in my writing – I was a journalism major which is very different than an English major. English majors are sophisticated and elegant. Journalist are real and raw – when you write a blog post you are writing for your brand so feel free to be you!

I’m not a psychologist nor do I play one on television, but I think one reason why people dislike writing is because it makes them uncomfortable. Having someone read what you wrote can feel so personal and when you write – even if you are just writing about how to hang curtains - it’s like you are baring a bit of your soul. To get past that feeling just write, edit, post and move on. Who cares what people think – if someone has enough time on their hands to critique your writing than you should feel bad for them. Just as with everything else in life – writing takes practice. The more you write, the more comfortable you’ll be.

How to format a post?

Now you have a topic and you’ve organized your thoughts so how do you format your post?

I’m sure you’ve read enough blog posts to see the different styles of formatting and really it just comes down to how comfortable you are in your writing skills. Some writers do a paragraph by paragraph format broken up with images.

Others do a headline and bullet point format broken up by images.

And some do mostly images with just a sentence or two in between, so as you can see your blog post can be image heavy or copy heavy, whichever works best to get your point across. And some will do a video blog post to bypass the writing all together but talking about video is for another day.

Most common Dos & Don’ts with blog post writing

Do – write good content. The most common good content is actionable and helpful. This is why you should write about all the topics your clients ask you questions about. What do your clients want to know and what do you love to teach?

Do – post frequently and consistently. I do one post per week and find that sufficient for me. The more you write the better and faster you’ll get.

Do – write like you’re having a one-on-one conversation. You are engaging the reader with your words and the goal is to teach them something new. Write your posts as if you are talking to an old friend.

Do – be you! I can’t stress this enough. You can view the most successful bloggers out there and they will all have very different writing styles. The right clients will be drawn to you for your personality.

Don’t – worry. Seriously, take a deep breath – tell yourself that writing will be fun and just do it. One of the reasons why I love writing is because I love researching and learning about new things. Then I turn that research into teaching others about that topic. I love helping others and I know you got into interior design to help others design great spaces. So, use that concept to help others learn about the topics that you can teach them about.

Don’t – procrastinate. Procrastinating something you are already anxious about just creates more anxiety. I promise once you start writing you will get more comfortable with it. There are people out there who hire copywriters because they either don’t have time or they hate writing … anyone who hates writing could learn to appreciate it – it’s all about perception.

Start perceiving writing as a creative tool to engage your clients and increase your business. I am naturally a glass-half-full kind of girl so maybe I’m being overly optimistic on how others can perceive writing. If you are a glass-half-empty kind of person there is still a bright side … you at least have a glass. 😉

If you still have questions, concerns or need more help with how to write a blog post I’d love to hear from you! I’m always happy to help.

 

 

Multi-Vendor Affiliate Programs

vendor.jpg

I’ve written about affiliates before. They are a great way to make some passive income. If you are already writing blog posts about your designs or posting pins on Pinterest with a ‘Shop the Look’ sort of pin then affiliate vendors are the perfect way to makes some extra money.

How does an affiliate work? You sign up for your favorite vendors affiliate program and then you include your affiliate links for your favorite home décor on your social media. When someone clicks on your affiliate link and makes a purchase, you get a commission! Affiliate links are the perfect way to monetize blog posts, Pinterest pins and social media posts.

Although you will get the largest commission going directly to the vendors to get an affiliate link if you are trying to do this on your own it can get very time consuming. Another, easier way to use affiliate links is by signing up with multi-vendor affiliate programs. These programs allow you to have one affiliate account but use multiple vendors. The commission is typically at a lower rate with these programs but for busy designers the simplicity can trump higher commission rates.

Some of the most popular multi-vendor affiliate programs among interior designers are the following:

1.       Share a Sale

2.       Shop Your Likes

3.       Pepperjam

4.       Amazon

5.       Rakuten Marketing

6.       VigLink

7.       CJ Affiliate

8.       Shop Style Collective

 

Start making more money today! Please let me know if you have any questions or if you’d like information on how you can work with a virtual design assistant to get your affiliate programs set up for you.